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"Customer Service Advisor – Southern Water" job, jobs

    • Category:

    • Supply, distribution and related managers
    • description:

    • Here at Capita Customer Management we're looking for people to take Customer Service calls on behalf of Southern Water at our Dearne Valley site. With a start date of 30th January 2017 this full time role is currently paying £14,976 and requires candidates to work a 37.5 hour week. You will need to be available between the working hours Monday to Friday 8am to 7pm and work 1 in 3 Saturdays, between the hours of 8am to 2pm. There is no Sunday working in this role. About the role As an experienced Customer Service Advisor, you will be someone with a genuine passion for speaking to customers and have a natural ability to establish rapport. You will be used to dealing with, and managing, a variety of customer queries and questions such as delivery queries, complaints, order placements, refunds and further product information and all whilst providing the best possible Customer Care. Full product training will be provided enabling you to: * Manage customer requests effectively and ensure all queries are resolved within a timely and professional manner. * Work to maintain and promote the Southern Water brand whilst delivering exceptional customer service at all times. * Demonstrate an excellent knowledge of Southern Water products, systems and services. You'll need a confident, friendly telephone manner, excellent communication skills and a Natural flair for problem solving. Great benefits and location In this full time role, you'll get a minimum of 30 days holiday, as well as fantastic benefits including a whole range of discounts at high-street shops. There's even an on-site gym you can use when you've finished work and a restaurant on site. Our Dearne Valley sites, Capita House and Capita Park are easily accessed from Rotherham, Barnsley, Sheffield and Doncaster. We're three miles from the M1, there's a frequent bus service and Mexborough train station is ten minutes away If you want to join a business with a bright future, click apply and leave us your details. We'll let you know as soon as we receive your application, and we'll be back in touch soon after that to arrange an interview. Make the Smart Call…Apply today!
    • Contract duration:

    • Permanent
    • Type:

    • Full time
    • employer:

    • How to apply:

    • Other - see free text
      Apply direct to employer at https://www.jobsonline.co.uk/job/Y4HKSS7A8M8KN8F92ECF/customer-service-advisor-southern-water
    • Salary:

    • 14976 - 14976 GBP ()
    • Job vacancy Id:

    • 39890643