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    • CITI Implementation Manager Competitive Salary   Job Purpose:   Treasury and Trade Solutions (TTS) is a leading, award-winning provider of cash management, cards and trade, solutions to financial institutions, public sector and corporate clients around the world. With a global network spanning 90+ countries, we are uniquely qualified to service clients with local and cross-border interests and provide integrated reporting and management.   Treasury and Trade Solutions (TTS) global platform is unique in the industry for its reach, interoperability and flexibility. It provides clients with timely, accurate information and dynamic, web-based tools to effectively manage their financial positions, working capital, corporate cards and supply chain around the world.   Combined with a worldwide network of dedicated and experienced transaction services professionals, TTS is well suited to serve clients anywhere they do business.     Job Background/context:   The successful candidate will work in the TTS Implementation Project Management team in EMEA and will be responsible for the implementation of complex cash and trade deals and dedicated client portfolio management.   The complex deals managed by the PM team are normally multi-product and multi-country implementations.  Other complex solutions involve the development of new product capability, which require technology and new operational process development.   Therefore, the candidate will have the management skills needed to succeed in a complex organisational environment with shifting priorities while managing client expectations and the delivery of a complex deal.   This role will focus primarily on Citi’s upper tier client base in a global and regional capacity – the successful candidate will manage a dedicated portfolio of clients and be expected to establish strong client relationships accordingly   The complex deals managed by the PM require a strong governance model.  The model involves managing senior stakeholder communication internally and with senior clients. Therefore, the individual will have the ability to interface with senior TTS Management teams and interact with senior client stakeholders.   The successful candidate will also have the opportunity to become involved in the process of responding to RFPs for clients.   Key Responsibilities:   • To lead the implementation of complex deals in line with project management methodology and have end to end management of dedicated client deal portfolio enhancing the client on-boarding experience. • Oversight of all client on-boarding activity end-to-end (including standard, low complexity and complex deals). • Manage and coordinate the work involved in a complex deal working with partners including Sales, Product, Technology, Client Operations, Marketing, Risk and Controls, Legal and other teams • Serve as single point of contact for the client and internal functional partners, responsible for the coordination and successful end-to-end delivery of projects. Closely manage the expectations of the client organisation. • Develop and maintain a customized project plan tailored to client’s requirements, outlining deliverables, milestones, critical path items and actions • Establish appropriate governance model to deliver client requirements ensuring strict adherence to defined quality standards and practices outlined in “best practices” collateral. • Continuously reduce implementation cycle time, minimize deal slippage and associated revenue conversion lead time. Accurately report project status, escalating effectively for “on hold” and slow moving deals. • Effectively manage client relationships and ultimately act as trusted advisor for dedicated client portfolio. • Lead meetings and coordinate activities of the cross-organizational implementation teams • Chair the Board and Steering Committee meetings with all cros
    • Contract duration:

    • Permanent
    • Type:

    • Full time
    • employer:

    • How to apply:

    • Other - see free text
      Apply direct to employer at https://citi.taleo.net/careersection/2/jobdetail.ftl?job=16085410⟨=en
    • Job vacancy Id:

    • 39409264