Outbound Customer Service Advisor- Contact Centre Pride Park - Derby Permanent, Full time As a Customer Sales Advisor in our Pride ParkContact Centre, you`ll connect our customers with a world of entertainment. You`ll make outbound calls to potential customers with the target of selling the advantages of Sky and therefore setting up a new subscription for one of Sky`s industry leading products. Your responsibilities include: 1. Working to meet daily and weekly targets 2. Sharing an enthusiasm and knowledge of the Sky products to potential customers 3. Tailoring solutions to match Sky products to the needs of the customer 4. Using your listening and influencing skills 5. Doing the right thing for the customer 6. Selling well and ethically ensuring you compile with all contact regulations Who we`re looking for.. Experienced sales advisors which have great customer service skills, ambition and a real passion to sell. Most importantly, you`ll show a real commitment to doing the very best for our customers. You should definitely... 7. Love talking to people and have a knack for understanding their needs 8. Show a real hunger when it comes to spotting a potential customer and closing a deal with them 9. Be tenacious, adaptable and resilient 10. Stay motivated and energetic in a targeted environment where the rewards for achieving are sky high 11. Know the importance of working well with your team and making an impact on the business 12. Show a genuine interest in entertainment. 13. Be able to demonstrate CLEAR TARGET SALES experience 14. Come from a Target driven backgroun We`ll be there every step of the way We want you to do well. Your first few weeks will be spent learning the ropes during our comprehensive induction training. From here you`ll graduate to our Academy applying what you`ve learnt with the support of a `buddy` when speaking to customers. In addition to this, you`ll receive ongoing training to help you develop your career in the direction you want. And the perks? To help you have better conversations with our customers and understand our products inside out you`ll receive free Sky Q and phone and broadband. On top of this you`ll get a great uncapped bonus scheme, ongoing sales incentives throughout the year and private health care. Getting here is easy too with great bus and rail links. We have all you need onsite with our hot food canteen, get ready area and plenty of chill out areas.
How to apply:
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