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"Telecommunications Assistant" job, jobs

    • Category:

    • Telefonközpont-kezelők
    • description:

    • Would you like to work for a Trust in which you can make a real difference? Would you like to be recognised for your effort and hard work? Bedford NHS Trust is a uniquely situated NHS Trust with a relatively small footprint with up to 410 beds and over 2700 staff supporting a planned and reactive healthcare service to a cohort of over 300,000. We foster a community spirit within our Hospital underpinned by our Values which allow us to carry out our ethos; “Every Patient Matters”: Because of our unique position, Bedford has a great community spirit and working environment and can provide a great platform for you to continue to grow as a professional. We are also very passionate about furthering your potential by creating different pathways for you to grow, whether that being internal training, further education and supporting you on your MSc or through work experience via Rotation or even a specialist provision, the choice is yours and is open to all of our employees What will I be doing in my new role? An exciting opportunity has arisen to join the Switchboard ℜception Team at Bedford Hospital NHS Trust. Ideal candidates should be well-organized and hardworking, with excellent communication and administrative skills”. They should have knowledge and experience of using Unify Formerly Siemens Realitis DX ACWin/DSWin Operator Consoles and Telephony Equipment or demonstrate equivalent knowledge and experience of large switchboard PABX systems. Although this would be an advantage, this is not essential as training will be given to the successful candidate. What about the department I will join? The Switchboard Service is based at Bedford Hospital Southwing site and provides services to the Bedford Hospital Northwing; it is the nerve center for one of the largest acute healthcare providers in Bedfordshire. It handles on average 5,000 to 7,000 calls per day and is a busy and exciting environment in this central location. The successful candidate will be able to demonstrate excellent communication, prioritization and initiative skills, along with attention to detail. The ability to work in a pressured environment is essential. Although we have a very strong learning and development function, we appreciate you will need to have acquired some skills and experience from your career that you will require in order for your time with us to be a real success. These can be found in the Person and Job Description attachment on NHS Jobs. However we have highlighted three of them below Ideally a minimum switchboard experience of 3 years working within a large organisation. Working knowledge of Microsoft office, including word, excel and outlook. Good educational standard of at least GCSE level C in English &Maths. Want to know more? The hospital has grown significantly especially within the last 30 years. It now provides a wide range of services which include beds for Care of the Elderly, ENT, General Medicine, General Surgery, Gynaecology, Neonatal, Obstetrics, Oncology, Trauma and Orthopaedics, Paediatrics, Vascular Surgery, Breast Surgery and Urology. A modern Accident and Emergency Department includes a 6-bedded observation ward. The Critical Care Complex provides both High Dependency and Intensive Care beds to a maximum capacity of 12 beds. Bedford Hospital is situated in a beautiful part of the UK in the county of Bedfordshire. Bedford is a quaint riverside town with easy access to quiet unspoilt countryside, which can become useful after a fulfilling shift. Bedford is one of, if not the most, cosmopolitan town in the UK with over 50 different ethnic groups represented.
    • Contract duration:

    • Határozatlan idejű
    • Type:

    • Teljes munkaidős
    • employer:

    • How to apply:

    • Egyéb - lásd a leírást
      Apply direct to employer at www.jobs.nhs.uk/xi/vacancy/?vac_ref=914767079
    • Job vacancy Id:

    • 44366576